This guide outlines the immediate steps you can take, how to document the damage for your insurance claim, and where to turn for state help. It explains how to verify a contractor’s license through the Mississippi State Board of Contractors, get consumer assistance from the Mississippi Insurance Department, and tap into the recovery resources offered by the Mississippi Emergency Management Agency.

State evidence snapshot

Official checks before you hire or file a complaint

Verified July 29, 2026

Contractor oversight

State licensing applies to relevant contractor work. Official Mississippi board that licenses commercial and residential contractors; consumers can verify a license.

Check Mississippi State Board of Contractors

Insurance help

Policy language and loss facts determine coverage. This regulator can answer consumer questions and accept complaints; it does not replace your policy.

Visit Mississippi Insurance Department

Disaster information

Use the state emergency-management source for current declarations, recovery programs, and local emergency-management contacts.

Visit Mississippi Emergency Management Agency
Permits and complaint path

A state license does not replace local permits. Ask the city or county building department which demolition, electrical, plumbing, HVAC, or reconstruction permits apply.

Use Mississippi Insurance Department for insurer questions or complaints. For contractor concerns, start with Mississippi State Board of Contractors and the local permitting authority when local rules apply.

First Hour: Electricity, Gas, and Water Shutoffs After a Mississippi Flood

After a hurricane or heavy rain, floodwater may have submerged outlets, panels, and appliances. Before you step inside, check for outside power lines down nearby. If the main breaker is in a dry location and you can safely access it, switch it off. Otherwise, call the utility company to cut power from outside. Do not attempt to turn off gas at the meter if you smell gas; instead, evacuate and call 911.

If a plumbing failure caused the water damage, shut off the main water valve. For homes on private wells, the pump may be flooded; do not turn it on until a qualified electrician inspects it. In all cases, if the building shows signs of foundation shifting, cracked walls, or a leaning frame, stay out and alert local authorities.

  • Shut off electricity at the main breaker only if the panel is dry and reachable without stepping in water.
  • Do not touch downed power lines; report them at once to the power company and 911.
  • If you smell gas, leave immediately and do not use light switches or phones inside the building.
  • Take wide-angle and close-up photos of each affected room before any cleanup begins.
  • Contact your insurance agent or company to start the claim process as soon as communication is possible.

Mississippi’s Water Damage Threats: Hurricanes, Rivers, and Humidity

Hurricane storm surge along the coast can push several feet of saltwater into homes, destroying walls, flooring, and electrical systems. Inland, slow-moving tropical systems drop inches of rain that overwhelm drainage and cause river flooding. The Mississippi River and its tributaries often flood low-lying areas in the Delta region, saturating the ground for weeks.

Saltwater flooding is especially damaging because salt corrodes wiring and metal fasteners. After a storm surge, every part of the house that got wet must be rinsed with fresh water and dried thoroughly. Mississippi’s hot, humid climate means that mold can take hold within 24 hours. Porous materials like drywall, insulation, and carpet will likely need to be removed rather than dried in place.

  • Saltwater-flooded homes need thorough fresh-water rinsing of framing, ductwork, and wiring before drying.
  • Treat all floodwater as contaminated; wear gloves, boots, and a respirator during cleanup.
  • River flooding can last for days; wait for water to recede before entering, and watch for structural weakening.
  • Humidity above 60% indoors will feed mold growth; use dehumidifiers as soon as the power is safe.
  • Check for snakes and other wildlife before entering a flooded home, especially in rural areas.

Documenting Damage and the Mississippi Insurance Department

After a hurricane, insurance adjusters may be overwhelmed. Thoroughly photograph the home inside and out, marking the water line on walls before cleaning. The Mississippi Insurance Department (MID) regulates insurers and can help if your claim is delayed or denied without good reason. Their consumer services division receives complaints and can mediate disputes.

Policy terms, endorsements, the water source, and the loss facts determine coverage. Document the damage, ask your insurer to identify the applicable provisions in writing, and use the state insurance regulator for consumer questions or complaints.

  • Take clear photos of the water line on every wall before cleaning, using a yardstick to show depth.
  • Record the make, model, and serial number of all damaged appliances and electronics.
  • Contact the Mississippi Insurance Department at 1-800-562-2957 with claim questions or complaints.
  • Keep a daily log of interactions with your insurance company, including adjuster visits and offers.
  • Do not discard any damaged items until the adjuster authorizes it, unless they pose a health threat.

Hiring a Mississippi Contractor: MSBOC License Verification

In Mississippi, the State Board of Contractors (MSBOC) licenses commercial and residential contractors. For any major water damage repair, especially structural work, you should hire a licensed contractor. Ask for the license number and verify it on the MSBOC’s online portal. The board categorizes licenses by type and dollar limit, so ensure the contractor’s license covers the scope of your project.

Storm chasers and unlicensed laborers often appear after a hurricane, offering cheap, fast repairs. They may lack the necessary skills and insurance. Always require a written contract that lists the work, materials, start and end dates, and payment terms. Mississippi law gives you a three-day right to cancel most home improvement contracts signed at your residence.

  • Ask for the MSBOC license number and look it up on the board’s website.
  • Check that the license is active and not under disciplinary review.
  • Verify the contractor carries general liability insurance and workers’ compensation coverage.
  • Never pay in full before work is complete; a deposit of 10-20% is typical.
  • Report unlicensed contracting to the MSBOC’s investigative unit.

Drying Out and Using Mississippi Recovery Resources

Quick drying is the most suitable defense against mold, says the EPA. After pumping out water, remove soaked drywall, carpet, and insulation. Use fans and dehumidifiers to keep air moving. In Mississippi’s humid air, it may take days to bring wood moisture content down. Open windows only if the outside air is drier. Seal the house and run air conditioning if possible to help dehumidify.

The Mississippi Emergency Management Agency (MEMA) coordinates disaster response and can connect you with FEMA assistance after a federal declaration. Their website lists open disaster recovery centers and application deadlines. For immediate food, shelter, or financial assistance, call 2-1-1 or contact the American Red Cross. MEMA also publishes a debris removal guide and tips for avoiding contractor fraud after disasters.

  • Pump out water and remove wet items within 24 hours if possible.
  • Cut out drywall at least 12 inches above the water line and discard all wet insulation.
  • Use a moisture meter to check framing; continue drying until levels are at or below the local norm.
  • MEMA’s website provides links to FEMA Individual Assistance and other recovery programs.
  • Call 2-1-1 for local help with food, shelter, and clean-up supplies after a disaster.

Questions people ask

Is hurricane storm surge damage covered by Mississippi homeowners insurance?

No. Standard policies exclude flood damage from storm surge. You need a separate flood insurance policy, usually through NFIP. Contact the Mississippi Insurance Department for clarification.

How do I check a contractor’s license in Mississippi?

Visit the Mississippi State Board of Contractors website and use their license verification search. You can also call 601-354-6161.

What are the health risks after a Gulf Coast flood?

Floodwater often contains sewage, bacteria, and chemicals. Wear protective gear, avoid skin contact, and clean all surfaces with disinfectant. Do not eat food that has come in contact with floodwater. Seek medical help if you have a wound exposed to the water.

Sources and review date

Last reviewed July 29, 2026
  1. Mississippi Emergency Management Agency — State of Mississippi
  2. Mississippi Insurance Department — State of Mississippi
  3. Mississippi State Board of Contractors — State of Mississippi
  4. Flooded Homes Cleanup Guidance — U.S. Environmental Protection Agency
  5. How to Document Damage After Severe Weather — Federal Emergency Management Agency

Sources are linked for context. Conditions at a specific property require qualified on-site assessment.